Privacy Policy

This privacy policy sets out how Help Heal Veterans, Inc. (HEAL VETS) uses and protects any information that you give HEAL VETS when you use this website.

Donor Privacy Policy

HEAL VETS knows personal information provided to the organization is to be held in the strictest confidence. We have procedures in place that take the necessary steps through internal controls to protect that confidence. Personal data on file is only accessed by individuals of the organization with a need to know and that have a clerical responsibility to make changes (including deletion) to the data as requested by donors or the management of HEAL VETS.

HEAL VETS periodically shares donor contact information with other organizations (phone number, e-mail, postal address, etc.) via e-mail or postal (direct mail reply). If a donor does not want HEAL VETS to share personal information, a request may be sent by e-mail, phone or postal mail. To review or update the contact information HEAL VETS has on file, a donor should write, email or call HEAL VETS.

Opting Out

To have a name removed from any of our lists, the consumer can contact us through the options below. (For personal protection and verification, the address will be required to submit for removal).

Help Heal Veterans
36585 Penfield Lane
Winchester, California 92596

1-951-926-4500 (Office)
1-888-567-VETS (Toll Free)
1-951-926-3569 (Fax)

E-mail: info@healvets.org

The HEAL VETS website is designed to provide accurate and authoritative information in regard to the subject matter covered. The authors and the organization are not engaged in rendering any legal, accounting or other professional service. If legal or other expert assistance is required, the services of a professional should be sought. All content and images hosted at https://www.healvets.org are the property of Help Hospitalized Veterans and shall not be used without written consent from HEAL VETS.

Unless expressly made, mention of trade names, commercial products or organizations, including links to websites not under the control of HEAL VETS, does not imply endorsement by HEAL VETS.

For questions or information about HEAL VETS and this website, please contact us via phone, or email.

Privacy Policy Statement

This is the website of Help Heal Veterans (HEAL VETS).

When We Collect Information

We collect information from you when you use our website in ways including, but not limited to:

  • Visiting pages on our website;
  • Making an online donation;
  • Registering for a program or an event;
  • Registering for or participating in an advocacy or public awareness campaign;
  • Inviting you to receive periodic e-mail updates about our programs and services. You can “opt-out” of receiving these periodic updates at any time.

This list is not exhaustive, but meant to give the website user an idea of data collecting on this site.

How HEAL VETS Uses the Information it Collects

The information we collect is used to better understand general site usage patterns, improve site usability, improve the content of our webpages, communicate with our visitors when requested, facilitate delivery of materials, and add merchants and services that will better serve our visitors’ needs and interests. We may use volunteered information to send updated information on our programs and develop promotions based on general user preferences.

Postal and email addresses provided online will be used to offer opportunities for contributing to HEAL VETS service programs for veterans and their families; process donations; respond to requests for information; provide receipts; and may be provided to third party partners. HEAL VETS will also provide periodic releases of timely and important information which may be of interest to you. If you do not wish for your information to be shared, please let us know by sending us an e-mail, calling, or writing to us at the above address.

HEAL VETS does not store credit card or other financial information.

Use of Cookies

We use “cookies” and other technologies to enhance your online experience. A “cookie” can be either permanent (i.e., it remains on your computer until you delete it) or temporary (i.e., it lasts only until you close your browser). A “cookie” is a small text file that helps us recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the website, and track usage behavior and compile aggregate data that can lead to website improvements. Cookies may also help us customize certain content on the website. Cookies and other similar technologies collect non-personal information about the user of a particular IP address. If you do not want your information collected through the use of cookies, you can deny or accept the cookie feature using a simple procedure available in most browsers. If you block cookies, however, you may lose some website functionality.

For any additional information on Help Heal Veterans and/or its policies, please contact us.

The postal address is:

Help Heal Veterans
36585 Penfield Lane
Winchester, California 92596

HEAL VETS can be reached by telephone at 951-926-4500 or toll free at 1-888-567-VETS.

Email: info@healvets.org

Amended: September 2015